Unifying communications is guaranteed to cut infrastructure costs regardless of the size of the business in question. This is because all communications – be they voice or data – can be run over a single network. Companies operating with old fashioned telephone systems must factor separate billing and maintenance costs into their budget, which can be eliminated by running their phones over an internet protocol.

One such solution is called VoIP, or “Voice over internet protocol”, which is incredibly simple to set up and can easily be integrated with the usual “plug and go” systems that are often used with every day internet systems. You can also use a Secure Real-time Transport Protocal (SRTP) which will keep phonecalls and data secure, without the need for the expensive and fiddly bespoke security systems which are required for a standard copper-wire telephone system. This make SRTP especially valuable for businesses.

It’s not just security needs that are met by unified network solutions. These solutions also include a number of modern concepts, alongside more traditional means of communication, such as video conferencing and instant messaging. These services can significantly reduce the cost of meeting clients and other internal departments – particularly in international businesses. Even for small companies, adopting a unified service can dramatically improve flexibility.

Not that the whole process of picking up the phone to speak to someone should be replaced – speaking to someone directly is still valuable in business. But doing this online will be more cost-effective, secure and provide an increase in flexibility within your business, something that your clients and colleagues are bound to benefit from too.

Claire Collins is a writer focusing on the latest network solutions for your business.

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